SHIPPING AND RETURNS
Clear support before and after purchase.
Plain information for dispatch, delivery, returns, hygiene conditions, and warranty support during early access.
Shipping
Dispatch timing, delivery options, and shipping rates will be confirmed before order fulfilment. Customers should check final delivery details before ordering.
Returns
Return eligibility may depend on timing, product condition, hygiene requirements, packaging, and consumer-law protections.
Warranty
Eligible product faults will be handled under final Arco warranty terms and Australian Consumer Law. Misuse, wear, or unsuitable care may not be covered.
Need help with an order?
Keep your order details, product name, photos if relevant, and a short description of the issue. Do not send sensitive health information unless it is necessary.
EXPLORE ARCO
Related Arco information
Continue through the most useful Arco pages for product details, funding information, practitioner resources and support.