FAQ
Arco Brush FAQs | Automatic Sonic Toothbrush, NDIS & Oral Care Questions
Answers before you buy
Choosing an oral-care solution is a personal decision. Below are answers to common questions about Arco Brush, including how it works, who it may suit, NDIS considerations, carers, ongoing care and purchasing information.
If you have a question that is not answered below, contact the Arco team.
What is Arco Brush?
Arco Brush is an automatic sonic toothbrush designed to support a simpler daily brushing routine for people who experience challenges using traditional toothbrushes.
Arco uses sonic vibration technology, a flexible full-mouth mouthpiece, 5 vibration modes and a guided brushing cycle with a built-in timer.
It is designed to support people who may find traditional brushing difficult due to dexterity, coordination, fatigue, sensory preferences, mobility or needing support with daily oral care.
How does Arco Brush work?
Arco Brush uses a flexible mouthpiece that sits around the teeth and is designed to adapt to different mouth shapes.
The general process involves:
- Applying toothpaste
- Placing the flexible mouthpiece in position
- Selecting a vibration mode
- Following the guided brushing cycle
- Cleaning and storing the device after use
The built-in timer helps indicate when the brushing cycle is complete.
Some people may require assistance with setup, positioning or cleaning depending on their individual needs.
Is Arco Brush right for me?
Arco Brush may be suitable for people who find traditional brushing difficult due to:
- Reduced hand control or dexterity
- Difficulty maintaining brushing technique
- Fatigue during oral-care routines
- Sensory preferences or challenges
- Difficulty completing routines consistently
- Requiring assistance from a carer, family member or support worker
Every person is different. Suitability depends on the individual's comfort, needs, preferences and how the product is used.
Is Arco Brush easy to use?
Arco Brush is designed to simplify the brushing routine.
The guided brushing cycle, timer and vibration settings help provide a structured approach to daily oral care.
Some individuals may be able to use Arco independently, while others may require support with:
- Applying toothpaste
- Positioning the mouthpiece
- Selecting settings
- Cleaning and storage
The level of support required depends on the person.
Is the Arco Brush mouthpiece comfortable?
The Arco Brush mouthpiece is flexible and designed to adapt to different mouth shapes.
Comfort and tolerance can vary between individuals.
Some users may prefer starting with a lower vibration setting while becoming familiar with the device.
If someone has concerns about comfort, sensory tolerance or oral sensitivity, they may wish to discuss suitability with an appropriate healthcare professional.
How many vibration modes does Arco Brush have?
Arco Brush has 5 sonic vibration modes.
The different settings allow users to select a vibration level based on comfort and personal preference.
How long is the Arco brushing cycle?
Arco Brush provides a guided brushing cycle with a built-in timer to indicate when the cycle is complete.
The structured routine is designed to make daily brushing easier to follow and repeat.
Is Arco Brush suitable for people with disability?
Arco Brush may support people who experience barriers with traditional toothbrush use, including challenges with:
- Dexterity
- Coordination
- Mobility
- Strength
- Completing personal-care routines independently
Suitability depends on each person's individual abilities, needs and circumstances.
Is Arco Brush suitable for autistic people?
Some autistic individuals may find a structured brushing routine and adjustable vibration settings helpful.
However, every person is different. Suitability depends on:
- Sensory preferences
- Comfort with the mouthpiece
- Tolerance of vibration
- Individual support needs
Arco should be considered as part of a person-centred approach to oral care.
Can carers help someone use Arco Brush?
Yes, where it is safe and appropriate for the individual.
Arco Brush may be incorporated into supported oral-care routines where a parent, carer, family member or support worker assists with:
- Applying toothpaste
- Setting up the device
- Positioning the mouthpiece
- Supporting the brushing routine
- Cleaning and storage
The amount of assistance required will depend on the individual's abilities and needs.
Is Arco Brush suitable for older adults?
Arco Brush may support some older adults who experience challenges with traditional brushing due to changes in:
- Strength
- Dexterity
- Mobility
- Independence
- Ability to maintain routines
Suitability depends on the person and their ability to safely use the product.
Is Arco Brush NDIS approved?
No. Products are not approved by the NDIS in this way.
Arco Brush may be considered by some participants as an assistive technology option that supports personal care and daily living activities.
NDIS decisions depend on the individual participant, including their disability-related needs, goals, available funding, evidence and applicable requirements.
Arco Brush is not automatically funded or guaranteed to be funded by the NDIS.
Can NDIS participants purchase Arco Brush?
NDIS participants may explore whether Arco Brush is suitable for their individual circumstances.
Considerations may include:
- The person's disability-related needs
- Their personal-care goals
- Available evidence
- Whether the product is appropriate and represents value
Participants may wish to discuss suitability with their support coordinator, plan manager, occupational therapist or relevant professional.
Do I need a practitioner recommendation?
A practitioner recommendation is not required for every purchase.
For NDIS or care-related purchases, information from an occupational therapist, healthcare professional or support person may help explain why the product may be suitable for an individual.
Requirements depend on the person's circumstances and how the product is being considered.
Does Arco Brush replace dental care?
No.
Arco Brush supports daily oral-care routines and does not replace:
- Dental check-ups
- Dental treatment
- Clinical assessment
- Professional dental advice
- Individual oral-hygiene instructions
Arco Brush should be used alongside appropriate dental care.
How often should I replace the Arco Brush mouthpiece?
We recommend replacing the Arco Brush mouthpiece approximately every 6 months, similar to replacing a regular toothbrush head.
Replacement timing may also depend on:
- Frequency of use
- Cleaning routine
- Product condition
- Care instructions
Replacement mouthpieces are available separately.
How do I clean Arco Brush?
Follow the care and cleaning instructions provided with your Arco Brush.
Appropriate cleaning, drying and storage are important for maintaining hygiene and ongoing use.
What is included in the Arco Brush Starter Kit?
The Arco Brush Starter Kit includes:
- Arco sonic toothbrush handle
- Flexible full-mouth mouthpiece
- Charging base
- Charging cable
- Quick start guide
- Care and cleaning guidance
What should I buy first?
The recommended starting option is the Arco Brush Starter Kit.
The Starter Kit includes everything needed to begin using Arco Brush.
Replacement mouthpieces can be purchased separately as part of ongoing maintenance.
Where can I buy Arco Brush?
Arco Brush is available through the Arco online store.
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Related Arco information
Continue through the most useful Arco pages for product details, funding information, practitioner resources and support.
Important Information
Arco Brush is designed to support daily brushing routines. Individual experiences may vary.
Arco Brush does not diagnose, treat or prevent dental disease and does not replace professional dental advice, clinical assessment or personalised oral-care recommendations.