People often begin looking at My Aged Care because they, a family member or a carer need more support at home or are considering an aged-care home. My Aged Care describes the process as exploring aged-care options, applying for an assessment, finding a provider and setting up services.[1]
This guide explains where Arco Brush information may be useful in that process. It is not My Aged Care advice, funding advice or dental advice.
Start with the person’s routine and preferences
An oral-care product should not be chosen simply because someone has started an aged-care assessment or moved into a service. The person’s preferences, comfort with a mouthpiece-style brush and vibration, current routine, support needs, cleaning arrangements and dental advice all matter.
Arco Brush is a full-mouth sonic toothbrush with a flexible mouthpiece and a guided brushing cycle. Some people, families or care teams may want to review it when ordinary toothbrushing is hard to begin, coordinate or complete consistently. Suitability is individual and should be discussed with the person and, where appropriate, their family, dentist or other relevant professional.
How My Aged Care fits in
My Aged Care helps older Australians learn about and access government-funded aged-care services. If a person wants to find out which services they may be eligible for, the next step is to apply for an assessment.[1] Assessments are commonly undertaken in the person’s home, and a trusted family member, friend or community representative can help with the application and attend the assessment.[2]
Arco Brush does not decide what an assessment will cover, what a provider can supply or whether a purchase can be paid for from any aged-care funding. Those decisions sit with the person, their assessment, their provider and the relevant program rules.
Questions to consider before ordering
Use these practical questions to decide whether to gather more product information:
- Does the person want to explore a mouthpiece-style brush and understand how it works?
- Is there a family member, carer or support worker who will help establish the routine, if needed?
- Who will be responsible for setup, cleaning, charging and checking the mouthpiece for wear?
- Does the person have oral discomfort, bleeding gums, swelling or another concern that should first be discussed with a dentist?
- Would the person like their family, provider or relevant health professional involved in reviewing the product information?
Finding the right aged-care provider
After an assessment, My Aged Care recommends considering location, services, costs, quality and availability when choosing a provider. Its Find a provider tool can help people search, shortlist and compare providers that meet their needs and preferences.[3]
An aged-care provider may have its own policies for supporting daily routines, personal items and equipment. Ask the provider what information it needs before a personal product is introduced into the routine.
Arco Brush information paths
| If you need help with | Start here |
|---|---|
| Product contents, current price and ordering | Arco Brush Starter Kit |
| Supporting a daily routine | Families & Carers |
| Setup, care and mouthpiece replacement information | Arco Brush Care & Instructions |
| Product, order or invoice information | hello@arcobrush.com.au |
Check the mouthpiece for wear and consider a replacement when it becomes worn or as hygiene routines require. Use the product as directed in the supplied instructions. For mouth pain, swelling, bleeding gums or other oral-health concerns, contact a dentist or relevant health professional.