Refund policy

Arco Brush accepts returns or replacements where required under Australian Consumer Law.

We do not offer change-of-mind returns for opened or used oral-care products, because these are hygiene items.

If your item is faulty, damaged, incorrect, or not as described, contact us within 14 days of receiving your order at smile@sleekteethwhitening.com.au. Please include your order number, a short description of the issue, and photos where relevant.

Where a product fault is confirmed, we will arrange a suitable remedy, which may include replacement, repair, or refund depending on the issue and your rights under Australian Consumer Law.

Do not send products back before contacting us. If a return is needed, we will provide return instructions after reviewing your request.